Editor's review
InnPlanner handles everything from reservations to invoicing to generating financial reports for small hotels and bed & breakfast establishments.
It takes care of all accounting issues in a small inn establishment of up to 30 rooms.
Pros: This is a package for complete guest management, starting from reservations to invoicing and everything else related to establishments of up to 30 rooms. This application helps manage paper work, eliminate errors and generally straighten things up.
Availability of rooms are represented as color-coded blocks so that the occupancy status is clear at a glance. What type of rooms and what rates are available is clear immediately. Updating the status as well as reservation/booking can be done in a few mouse clicks. The application takes care of all kinds of extra charges. The database holds the charges of meals, phone calls, services etc. While preparing the invoice at check out time, all the charges and applicable taxes and surcharges are automatically added to prepare a comprehensive bill.
Coupons and discounts are handled as easily as the extras. Creating complex promotional campaigns, managing agents’ commission and discounts handling are easy. Finding effectiveness of such campaigns are as important and generating such reports is easy at a later date.
Handling non-uniform tariffs such as between different rooms with different facilities and different rates for different seasons is easy to manage. For seasonal variations, one need simply to enter the seasonal rates and the reservation system takes care of the changes. Same goes for differential tariffs between rooms.
The user interface is fairly simple and easy to use. The report generation module is quite elaborate and has the necessary tools for customizing the reports, invoices and so on.
Cons: While the interface is easy to use, built on MS Outlook like structure. Generally speaking the layout could have been simpler.
Overall, the application is rated at 4 stars.
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